Salesforce ADM 201 - Part 5

[401] What statement is/are true for Account teams (Check all that apply)

A. Account teams share roles with the sales teams on opportunities. If you remove an account team role, that role will no longer be
listed as an opportunity sales team role
B. Disabling account teams removes all account teams from all accounts but does not removes the page layout
C. Account Team related list from all page layouts Depending on your sharing model, you can specify the level of access each account
team member will have to the account and any opportunities associated with that account. So, you can give some team members read-only
access and others read/write access
D. Account teams are not available in professional edition

Ans : A C D

[402] Workflow Rules Consist of the following components

A. Workflow Task
B. Workflow Outbound Message
C. Workflow Field Updates
D. Workflow Actions
E. Workflow Email Alerts

Ans : A B C E


[403] Which of the following statements is/are true for sharing rules? (Check all that apply)

A. Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy
or organization wide defaults
B. Sharing rules apply only to new records owned by specified role or group member
C. When you transfer records from user to another, the sharing rules are removed during the transfer.
D. You cannot change the specified groups or roles for sharing rules.

Ans : A D

[404] Users with access to opportunities as sales team members cannot extend sharing for those records

A. True
B. False

Ans : A


[405] Which of the following are setting options for the User Interface?

0. Enable Collapsible Sections
1. Show Quick Create
2. Show customer Sidebar Components on All Pages
3. Transfer all Open Opportunities
4. Enable Drag-and-drop scheduling on List Views

Ans : 0124

[406] Which are Activity Attachment Enhancements in Spring 11?

1. For existing organizations, the Attachments related list is now automatically added to task and event records.
3. Attachments are now searchable for tasks and events.
4. Unlike before, HTML attachments is always available and can no longer be disallowed.
0. For new organizations, the Attachments related list is now automatically added to task and event records.
2. Existing organizations need to manually add the related list to the activity page layout.

Ans : 023

[407] Field Level Security options

Visible
Hidden
Read Only

[408] The first approval step in a process specifies the action to take if a record does not advance to that step.

Ans : True

[409] Account Teams might be utilized for what?

0. Sharing
1. Reporting
2. Private Sharing Model
3. Activities

Ans : 01

[410] You can only use standard fields when generating email and mail merge documents for leads or contacts.

True /False

Ans : True

[411] Which of the following chart types does not support Combination Chart?

Line
Horizontal Bar
Vertical Bar
Funnel Chart
Donut
Line Cumulative

Ans : Donut, Funnel chart

[412] Custom Summary Formulas can run calculations on report calculations.

True /False

Ans : False

Custom summary formulas support calculations on custom formula fields
Apply calculations only to summary rows can be used to calculate the summaries on numerical fields of summary and matrix reports
3900 chars per formula 5 per report Applies calc to only summary rows


Custom formula fields are

Read only on record detail pages
Not visible on edit pages
Are supported on std and custom objects
Do not update last modified field
Can reference custom/std / other formula fields
Cannot reference themselves
Cannot be deleted if they are referred in formulas

Not searchable via sidebar / advanced search
Not included in data export
Not available for lead conversion
Not available in Offline edition / connect for outlook

Are automatically calculated
Cross object formula upto 5 levels

[413] Which is true about a Chatter Plus user?

A.Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to ten Custom Objects only
B.Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to 20 Custom Objects
C.Accounts, Contacts and up to 10 Custom objects only.
D.It can access all that a Chatter Free user can, accounts and contacts and it can also access up to 10 custom objects only.
E.It can access all that a Chatter Free user can and it can also access up to 10 custom objects but not standard objec

Ans : A

[414] Which types of files can be accessed from the Files tab?

0. Files attached to a Chatter group post
1. Files in Content Workspaces
2. Files attached to a Chatter profile post
3. Files uploaded to the Documents tab
4. Files uploaded to the Solutions tab

Ans : 012

[415] Which function is available in the report builder interface, prior to running the report?

0. Save
1. Printable view
2. Schedule future runs
3. Show/hide details
4. Export details

Ans : 03

[416] A controlling picklist can have up to how many values?

399
500
400
350
450
300

Ans : 300

[417] What does a profile control?

A. Tasks that users can perform on records they access
B. Relationship between two objects
C. View of records that users access
D. Fields available for view in related lists

Ans : A C

[418] What are the three core building blocks of Security and Access in Salesforce?

0. Profile Restriction
1. Organization-wide Defaults
2. Profiles
3. Role Hierarchy
4. Sharing
5. Chatter Groups

Ans : 134

[419] Record type picklist filtering applies to dependent picklists.

True / False

Ans : True

[420] Which objects can be stored in a folder?

0. Emails
1. Documents
2. Dashboards
3. Reports

Ans : 123

[421] Which Salesforce editions support Sandbox? mmm

0. Unlimited
1. Professional
2. Contact Manager
3. Group
4. Developer
5. Enterprise

Ans : 0 5

[422] What happens when you delete an object that is related to a junction object by a lookup relationship?

a. The junction object is deleted
b. The related field in the junction object is deleted
c. The master records are deleted
d. The intersection object is deleted

Ans : b

[423] Which of the following Collaboration Cloud Enhancements Features are automatically visible to all users after Winter 11 and
no setup is required?

0. Free Chatter Users
1. Chatter Search
2. Chatter Invitations
3. Files Tab
4. Using Chatter Filters
5. View Chatter Feeds

Ans : 134

[424] Opportunity products can be linked in a Lookup Relationship :

True / False

Ans : False

[425] Which of the following statements about a user record are true?

0. Each has its own unique username.
1. Each has its own username which is not necessarily unique.
2. Both active and inactive users use license.
3. Each user must be associated with a profile.
4. Some users are not associated with any Role.

Ans : 034

[426] A user who has access to formula field can reference fields to which he or she doesn't have access to allowing him or her to view restricted data.

True / False

Ans : True

[427] Which of the following needs to be specified in order to schedule a report?

0. The Running User
1. Start Date
2. Email Report
3. Preferred Start Time

Ans : 0123

[428]What is the maximum of actions per time trigger you can have in a Workflow Rule?

50
20
40
80
33
10

Ans : 40 ( 10 of each type: email alerts, field updates, tasks and outbound messages. )

[429] What is conditional highlighting for reports

A. You can set conditions that when met will report the calculated fields
B. Set thresholds for report analysis
D. None of the above

Ans : B

Used for summary and matrix reports
Limited to three summaries per report
Is applied only to summary rows

[430] The running user doesn't override the sharing role while allowing users to see high-level sales data for everyone, not just

A. True
B. False

Ans : B

[431] Which statements are true for the integrated campaign builder. mmm

A. Cannot filter views by more than one campaign at a time
B. The maximum number of Leads/Contacts that can be added from a report at one time is 50,000
C. The maximum number of Leads/Contacts that can be added from the wizard at one time is 250
D. Can add converted leads to a campaign
E. Integrated Campaign Builder views are not exposed through the Force.com API

Ans : A B C E


[432] On Lead Conversion a Lead Object Custom field can not be mapped to Which Object custom field?

A) Account
B) Contacts
C) Case
D) Opportunity

Ans : C) Case

[433] Which statements are true about standard fields?

A. Std fields are created by Admin
B. You can delete std fields
C. You can change the std field labels
D. You can remove required std fields from a page layout

Ans : C

[434] Standard Fiscal Years are for companies that break down their fiscal years,quarters and weeks in to fiscal periods.

True
False

Ans : True

[435] What statement is true regarding a custom field formula

A. Not reference standard, custom, or other objects
B. Can contain formulas upto 4000 character
C. 4000 character is the limit on the compiled size of the formula
D. Formula can reference themselves

Ans : C

[436] A Standard Fiscal Year can start on May 1st.

True
False

Ans : true

[437] Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record).

True
False

Ans : True

[438] Users can be restricted to view a particular field in views, searches and reports by hiding the field at

A. Page Layout
B. Field Level Security
C. User Profile
D. None of the Above

Ans : B

[439] What are different Types of Sharing Rules? (Check all that apply)

A. Case Sharing Rules
B. Lead Sharing Rules
C. Solution Sharing Rules
D. Campaign Sharing Rules
E. Custom Object Sharing Rules

Ans : A B D E

[440] Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.

A. True
B. False

Ans : False

[441] Can a delegated approver revoke a previously approved process?

A. Yes
B. No, once the request is approved only administrator can revoke the approval process

Ans : A

[442] Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers)

A. Approved
B. Denied
C. Approval process is revoked
D. Approval changes to pending stage due to conflict within approvers

Ans : B

[443] Data Validation rules are also enforced using the API and Import Wizards.

A. True
B. False

Ans : A

[444] It is advisable not to overwrite user records with new user data because it would prevent you from tracking a history of past
users and the records associated to them?

True / False

Ans : True

[445] Where does the click path Your Name --> Set up -> Security controls -> Sharing settings lead to?

A. Custom Profile
B. Organization wide Defaults
C. Trusted IP Ranges

Ans : B

[446] Which of the following cannot be done by a user to records owned by others when the organization wide default is set to
Read / Write to an object

A.Add related records
B.Search Records
C.Delete records
D.Change ownership
E.Report on records
F.Edit details on records

Ans : C D

[447] Final reject actions can include actions such as email alerts

True / False

Ans : True

[448] When is a workflow rule triggered?

A. When a record that was closed now becomes open again
B. When you delete a record
C. When you are assign a record
D. When it is edited to meet the rule trigger criteria

Ans : D

[449] What are the two main parts of WF?

A.Actions and Time triggers
B.Rules and Actions
C.Email Alerts and Field updates
D.Rules and Tasks

Ans: B

[450] When are WF rules evaluated?

A.Before a record is deleted
B.When a record is created/updated
C.After a record is created
D.When a record is cloned

Ans : B

[451] From the below …identify the WF action?

A.Create inbound messages
B.Create tasks
C.Create mobile alerts
D.Create section updates

Ans : B

[452] Match the WF steps to setup the requirement

Task : set up
Email Alert : Templates
Field Update : Field
Rule : criteria

[453] Org wide default is set to private. Kathy is assigned US Sales Director role with access rights to view opportunities
owned by other users associated to her accounts. Jennifer is assigned EMEA Rep Role and Phil to US rep role.
Which business oppurtunities can Kathy VIEW and EDIT?

A. KAthy can edit and view her own oppurtunities
B. Kathy can EDIT and VIEW her jennifers oppurtunities
C. Kathy can edit and view Phils oppurtunities
D. Kathy can view but cannot EDIT phils oppurtunities
E. Kathy can View but cannot edit Jennifers oppurtunities

Ans : A C E

[454] How would you allow colloborative access to accounts ,contacts,contracts, oppurtunities, and cases of a US Sales rep,
and asia sales rep, and an EMEA sales rep?

A. By Creating three sharinf rules between them
B. By creating a public group with all three Sales Reps
C. By changing the Org wide defaults

Ans : B

[455] The org wide default is set to private. Phil smith the owner of ABC account is a US Sales Rep reporting to the US Sales Director.
The users in the US sales rep role can edit ALL oppurtunities associated with the accounts they own. Tim an EMEA sales rep owns an
oppurtunity associated with the ABC account.Identify the correct role access.

A. Phil can view but cannot edit Tims ABC oppurtunity
B. TIM cannot VIEW / EDIT phils account
C. Phil can EDIT and VIEW Tims ABC oppurtunity
D. Tim can VIEW and EDIT Phils account
E. Tim can VIEW but cannot EDIT phils account.

Ans : C E

[456] Will WF evaluate rules retroactively?

NO. When a WF is created , SF will only evaluate the rule for records created / edited from that moment forward,it will not
evaluate workflow rules retroactively. That’s taks/emails will not be created for existing records in the DB that already
meet the criteria necessary for the rule to trigger.

[457] What happens if a WF task is assigned to a role containing more than one person?

The owner of the record that triggered the rule becomes the task assignee.

[458] Can WF update formula fields?

No Readonly fields like formula or auto number fields are not available for field updates.

[459] Limitation for an organization related to triggers?

SF limits the number of time triggers an organization can execute per hour. The limits are as follows:

Developer Edition : 50
Enterprise Edition : 500
Unlimited Edition : 1000

[460] With Spring 11 release, you can now sort line items in the Quote Line Items related list on a quote.
Syncing a quote with an opportunity also syncs product sort order.

True / False

Ans : True

[461] Can you perform field updates on an object related to a rule. mmm

Yes, except for case comment and Email message records you can create a field update action that updates a field
on the related case record. For eg. You can create a rule to change the status of a case from “ Awaiting Customer
Response “ to “In Progress” when a customer adds a case comment.

[462] MAtch the workflow steps with the setup requirement

Task - Select the Subject,status and priority
Email Alert - Select a template
Field Update - Select a field
Rule - Select the subject status and priority


[463] Record Types are not available in Select the right choice mmm

a. Developer Edition
b. Enterprise Edition
c. Unlimited Edition
d. Professional Edition

Ans : d

[464] How many Solution records can be imported via Import Wizard?

50000

[465]How can users obtain a security token?

1. By changing their password
2. By resetting their security token via the Salesforce UI

[466] AW computing has a discount workflow that requires approval from the Sales director when the discount is over 15% and
from the VP of Global sales if the discount is over 30%. The sales rep has created a discount for 10% on a new oppurtunity.
What happens when the sales Rep submits the request for approval?

A. Discount will be automatically approved
B. Request will be sent to the Sales director for approval
C. Request will be sent to Sales director and VP of Global Sales for Approval
D. Request will be sent to VP of Global Sales for approval

Ans : A

[467] Which of the following components lets customers find solutions to their cases on their own?

A. Call center
B. Email
C. Chat
D. Customer Portal

Ans : D

[468] A security token is required for API access when connecting from an IP address within the list of trusted networks. mmm

True / False

Ans : False

[469] Will users have to use their security token when logging into connect for outlook if their IP range has already
been added to a trusted IP range?

True / False

Ans : False

[470] Which of the following statements are true about trusted ranges? mmm

A. They enable end users to activate additional IP addresesses for accessing salesforce.
B. They are used to identify regular SF users
C. They include IP addresses that are used in conjuction with a browser cookie
D. They approve login requests from unknown browsers and IP addresses.

Ans : B C

[471] Which of the following statements is true about computer activation?

A. It is required to activate additional IP addresses for accessing SF
B. It is required for all IP addresses and browsers
C. It is required to access SF online
D. It is required to identify regular SF users.

Ans : A

[472] An admin changed the org default language from English to spanish. What must end users do to see this change?

A. Nothing they will see the application in Spanish immediately
B. Refresh their browser
C. Logout then login again
D. Change their language personal preference to Spanish

Ans : D

[473] Identify the correct statement from the given list.

A. Lookup field link two objects
B. Lookup fields affect security
C. Lookup fields change the record ownership
D. Lookup fields can be used to delete an object

Ans : A

[474] How can you ensure that a value is entered in a field? mmm

A. By Field level security
B. By Setting property in page layout
C. By creating a lookup field
D. By defining pickup list values

Ans : B

[475] You can edit their user profiles and define Trusted IP ranges so that users dont have to activate new computers
within this range but without blocking those that are not

True / false

Ans: False

[476] Tab settings allow System Admin to customize which tabs are visible to users

True / false

Ans : True

[477] Can you make a standard field unique?

True / false

Ans : False

[478] Standard picklists can be the controlling field but not the dependent in a field dependency

True / false

Ans : True

[479] Which step is required when configuring the new Salesforce for outlook?

A. Select sync direction and conflict behaviour
B. Select the appropriate config template
C. Assign users and profiles to a configuration
D. Enable the chatter feed sync with Outlook

Ans : A C


[480] What can users do when Chatter feed tracking is enable for dashboards?

Choose 2 answers.

A. Follow files and links for a dashboard.
B. Follow posts and comments for a dashboard.
C. Follow posts and comments for the dashboard source reports.
D. Auto-follow dashboards created by the user.

Ans: B C

[481] How can you export accounts and contacts in a Contact Manager edition of Salesforce?

A. Since there is no Weekly Export in contact manager, you can instead install Salesforce for outlook.
B. You can create a report on those records and use the "Export Details" button.
C. Use Connect for Outlook because Salesforce for Outloook does not run without API.
D. Export those records using weekly data export from "Setup > Administration Setup > Data Management > Export".
E. There is no export option in Contact Manager

Ans : B

[482] Where does Chatter Feed display?

A. On Chatter profiles.
B. On record detail pages.
C. On the Home tab and Chatter tab.
D. On List Views.
E. On Chatter groups
F. Under related lists.

Ans: A B C E


[484] Which are true about Email to Salesforce Enhancements after Spring 11 release?

A. You can now choose whether you'd like all emails to be sent to My Unresolved Items so you can manually assign them to related records
or whether you'd like us to first try to automatically assign them.
B. Is now available in all editions except contact manager and group.
C. You can now choose whether you'd like emails we couldn't automatically assign to be sent to My Unresolved Items.
D. These enhancements will automatically apply without the need for setup.

Ans : A C

[485] Which of the following are enhancements included in the Spring 11 release?

A. All profiles get access to the report builder by default.
B. The old report wizard is totally phased out.
C. Group and Professional Edition organizations can use report builder.
D. You get scatter charts, a new chart type for reports.
E. Chatter feed posts now has a "like" option.

Ans : A C D

[486] What is the maximum number of actions you can have per Workflow Rule?

10
20
30
40
70
80

Ans : 80

[487] Can logins on specific days be restricted?

Yes. By setting the start and end times on the profile login hours to the same value.

[488] You can create a Lookup Relationship to link an object with itself.

True / False

Ans : True

[489] A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing
the dashboard. How would an administrator enable this?

A. Grant the sales manager the "Drag-and-Drop Dashboard Builder" permission.
B. Create the dashboard as dynamic dashboard.
C. Grant the sale manager the "Manage Dynamic Dashboards" permission.
D. Grant the sales manager the "View My Teams Dashboards" permission.

Ans : B D

[490] After Spring &39;11 upgrade the System Administrator noticed that he can no longer see the "Report Builder" permission
on profiles. Which of the following explains the scenario?

A. Report Builder is no longer in use in Spring 11.
B. All profiles get access to the report builder by default.
C. The old report wizard will be available only to users in Accessibility Mode.
D. Only Group and Professional Edition organizations can use report builder.
E. Only Enterprise and Unlimited Edition organizations can use report builder.
F. None of the above.

Ans : B

[491] How many Custom Summary Formulas can you have per report?

1
2
3
4
5
6

Ans : 5

[492] What happens when a user is already logged in when restricted hours start?

The system immediately ends the user's session.

[493] Mass Mail Contacts option doesn't appear under the Tools section in the Contacts tab, what could have caused this?

A. The user Role is insufficient to view this tool
B. Email is unchecked for that profile in FLS
C. This is a bug and must be escalated
D. Mass mail is not enabled for the profile.
E. Mass mail is not checked in FLS

Ans : B D

[494] Even a user with "View all data" (VAD) permission can not view hidden folders as well as folders shared to no one.

True / False

Ans : False

[495] The maximum number of values in contolling picklists is the same as in dependent picklists.

True / false

Ans : False

[496] What is the maximum number of records that return in a report without exporting the results?

6500
5000
3000
2000
4000
3900

Ans : 2000

[497] Name the benefits of the cloud computing model

A. Multi-tenant
B. Scales with your business
C. Modest operating expense
D. No capital expense
E. Elastic
F. Pay-as-you-go

Ans : A to F

[498]With Spring '11, a new version of Chatter Desktop is available with performance optimizations and enhancements that let you: mmm

A. Click files to preview them
B. Subscribe to a user
C. Select the To: Me tab to see posts directed to you
D. Click groups and users to view their feeds
E. Post to a group or user\'s feed
F. Subscribe to a user feed post

Ans : A C D E


[499] Custom Summary Formulas can run calculations on custom formula fields.

True / False

Ans : True

[500] Which are true about Trialforce Email Branding?

A.It is available only in Unlimited, Enterprise and Developer Editions
B.It allows you to modify system-generated emails so that they appear to come from your company rather than from Salesforce.com.
C.Trialforce Email Branding is automatically enabled for existing partners with Trialforce and when a new partner request Trialforce.
D.Trialforce Email Branding only applies to users who sign up for your application through Trialforce.

Ans : B D