Salesforce ADM 201 - Part 6

[501] Field Level Security (FLS) can also be used to make a field required.

True / False

Ans : False

[502]Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.

True / False

Ans : True

[503] When you define a Data Validation Rule, what else must you also define?

A.Whether or not the field is required
B.An Error Message
C.What email gets sent if the Rule triggers
D.Whether or not the record gets deleted

Ans : B

[504] You can set a default value for a custom field.

True
False

Ans : True

[505] Select the order in which the Workflow actions fire in Salesforce.

A. Field Updates, Outbound Messages, Email Alerts, Tasks
B. Field Updates, Tasks, Email Alerts, Outbound Messages
C. Apex before Triggers, Apex after Triggers, Workflow Rules
D. Email Alerts, Outbound Messages, Field updates

Ans : B

[505] Which of the following is an example of One-to-Many Relationships between Standard objects?

A. Opportunities to Opportunity Products
B. Accounts to Contacts
C. Contacts to Tickets
D. Contacts to Accounts

Ans : B

[506] A record owner has the privileges to: View and edit records, transfer or change ownership of records, and delete owned records.

A. True. All the time.
B. False. All the time.
C. True. If Object permission is enabled.
D. False. If Object permission is disabled.
E. True. If Object permission is disabled.
F. False. If Object permission is enabled.

Ans : C D

[507] Identify the maximum number of leads / contacts that you can add from a report at one time using Integrated Campaign Builder

A.25000
B.50000
C.75000
D. 100000

Ans : B

[508] When a lead is converted it becomes an Account,Contact and Oppurtunity (unless you opt out of creating an Oppurtunity)

True / False

Ans : True

[509] When you click Printable view , the report will display in a print ready format in Excel?

True / false

Ans : True

[510] All personalization made to the Reports tab (expanding and collapsing of folders) is saved automatically. When a user returns to
the Reports Tab in future sessions,the settings will remain intact until they are changed

True / False

Ans : True

[511] If your Marketing team needed to add 10,000 existing leads to a campaign at one time, what would be the
best way to do this?

A: Create a report

[512] Can an end user import Members into a Campaign?

True / False

Ans: False

[513] Only users with "Create and Customize" permission can access the Report?

True / False

Ans : True

[514] Data Validation Rules are executed for a field (vs. as record).

True
False

Ans : False

[515] Customer Portal users can view the tags section of a page, if it is included in a page layout.

True / False

Ans : False

[516] What profile permission is required for editing and deleting public tags?

Tag Manager. Note: Tag Manager is enabled by default for the System Administrator profile.

[517] What type of relationship must exist if you would like the child record to remain if the parent is deleted?

1-1

[518] The number of formulas in a Custom summary formula is limited to

A. 5000
B. 3900
C. 4000
D. 3000

Ans : B

[519] You can create Custom Summary Formulas based on Custom Formula Fields.

True
False

Ans : True

[520] Which report format provides a tabular listing of data with sorting and subtotalling of said data.

A. Matrix
B. Tabular
C. Summary

Ans : C

[521] Which report type must be used to create dashboard components?

Summary / matrix

[522] What is a Running User?

Determines the level of access to the dashboard data

[523] Why are Sharing Rules used?

A: To open up access to records you wouldn’t naturally get through Organization Wide
Defaults and RoleHierarchy. They are the exceptions to the Organization Wide Defaults.

[524] How does a Profile differ from a Role

A: Profile controls what a user can do (read, create, edit, delete) with records

[525] What does the Role Hierarchy control?

Controls data visibility and record roll up

[526] List view can (Choose all that apply)

A.Show up to 2000 records in the record count display
B.Print up to 1000 records in print view
C.Be enabled and disabled by individual users
D.Print list can be exported to excel

Ans :A B

[527] You cannot delete a standard report.

True / False

Ans : True

[528] If your company's fiscal year begins on February 1st and contains the 12 gregorian months, do you need to enable custom fiscal years?

No. As long as the fiscal year begins on the 1st of any month and follows the standard months, then custom fiscal years are not required.

[529] The User Interface Settings can be adjusted for individual users.

True
False

Ans : False

[530] Who can import data for all users?

System Admin and
Marketing User Profile can import Leads.

[531] How does the Import Wizard perform matching when updating records?

By Salesforce ID

[532] What are the three report types available when creating custom reports?

Tabular, Summary and Matrix

[533] Standard Fields are?

Created by SF and comes in Org. Field properties not editable.

[534] Can standard fields be removed from the Page Layout? mmm

True / False

Ans : True

[535] Who can create Custom Fields?

Administrators.

[536] What are the field property options for Custom Fields?

Required,
Read-Only,
External ID,
Unique

[537] What objects have standard business processes?

Leads
Sales (Opportunities)
Cases
Solutions

[538] What do Business processes do?

Business Processes track sales,support,solution,cases

[539] Define the system Admin profile.

"Super User" - Can customize & administrate the Org

[540] Define the Standard User profile.

Can view, edit & delete their own records

[541] Define the Solution Manager Profile.

Standard user perm + can manager solutions & solution categories

[542] Define the Marketing User Profile.

Standard user perm + can import leads for the Org

[543] Define the Contract Manager profile.

Standard user perm + edit, approve, activate, delete contracts

[544] Define the Read Only Profile.

Can only view records

[545] True or False: A checkbox can be a controlling field in a field
dependency?

True

[546] How many instances of personal tags can be applied to records?

5000

[547] What is required to create a new user?

Unique Username in email format.
Locale Settings
Profile - Standard or Custom
Role

[548] A company has a custom field "Hours Worked" and the sys admin is tasked to create a validation rule so that field
will not accept a negative value

A. Hours_Worked != 0
B. NOT(Hours_Worked < 0) C. Hours_Worked__C <> 0
D. Hours_Worked < 0 E. NOT(Hours_Worked__C > 0)
F. Hours_Worked__C < 0

Ans : F

[549] What are the Org Wide Default permission options?

Public, Read, Write (Transfer on Leads/Cases)
Public Read, Write
Public Read Only
Controlled by Parent (on Master-Detail Relationships).
Private

[550] The number of calculated values per report.

5
10
20
2
15
6

Ans : 5

[551] Describe the methods to allow access to the application?

Web Browsers(UI)
API (Connect for outlook,Connect for Lotus notes,Office edition,online edition ,Data Loader)
Mobile application(blackberry)

[552] When you delete a product, the opportunity associated with that product will be suspended until further action is taken.

A. True
B. False

Ans : B

[553] What can Delegated Admins do?

View All & Modify ALL Access by Object

[554] What are Public Groups?

Sharing between Users, other Public Groups,Roles and Roles/Subordinates

[555] What do Sales Teams do?

Focuses on Opportunity Records being shared to a specified group of users based on the Opportunity Owner.

[556] What do Account Teams do?

Focuses on Account Records being shared to a specified group of users based on the Account Owner

[557] The number of business hours that can be set for the organization to operate:

A. 10
B. 20
C. 30
D. Unlimited

Ans : D

[558] As a system administrator you can create page layout in the console and assign it to profiles.

A. True
B. False

Ans : A

[559] How does a Profile differ from a Role?

Profile controls what a user can do with records (read, create, edit, delete. The Role controls the level of visibility that users have to organizations data.

[560] What is a roll-up summary field?

A. A roll-up summary fields lets you rollback the data that was changed last week.
B. The roll-up summary field is a custom field that aggregates child record information in to parent record
C. The roll up summary field is only accessible via API.
D. The roll up summary field gives you a summary of the data type and object relationship

Ans : B

[561] When would you choose to build a Public Group?

To simplify the number of sharing rules built or when defining folder or list view access.

[562] Who can manually share records?

Record Owner, Anyone above the Record Owner in Hierarchy & the System Admin

[563] How are Folders used?

To organize reports, dashboards,communication templates and documents

[564] Why utilize Account Teams and Sales Teams?

Teams are used for collaboration, sharing, and for reporting purposes.

[565] Where do images for email templates, Cloud Scheduler,etc. need to be stored?

In SF Documents

[566] What does a workflow approval process do?

It electronically captures a business approval on a SF data record.

[567] What elements are required for a workflow approval process?

Approval Action
Approval Process
Approval Request
Approval Steps
Assigned Approver(s)
Email Approval Request
Initial Submission Action
Final Approval Action
Final Rejection Action
Outbound Messages
Record Locking

[568] Inline Editing updates the field when

A. The field is saved/updated
B. When the record is saved/updated
C. When the return key is pressed
D. None of the above

Ans : B

[569] True or False, Final reject actions in a workflow approval process can include actions such as email alerts.

True

[570] True or False. Record locking in a workflow approval process prevents users from editing a record only if
they have a certain field-level security or sharing settings.

False

[571] True or False. Data Validation Rules are forumulas that evaluate, "True".

True

[572] When are data validation rules executed?

A User Saves a Record
Before records are imported
Using the Data Loader and/or other API tools

[573] According to Sales Force, console is not for occasional users of SalesForce. The console is best set up for
users who view SalesForce for 3 or more hours a day.

A. True
B. False

Ans : A

[574] When you define a Data Validation Rule, what must you also define?
The error message.

[575] What does the default locale impact?

The format of date and number fields.

[576] Can you set Standard and Custom fields as unique or required using the Property feature?

No, only custom fields.

[577] Which objects have built in import wizards? mmm

Accounts
Contacts
Leads
Solutions
Custom Objects

[578] Do opportunities or cases have import wizards?

No.

[579] Can the DataLoader access all objects?

Yes

[580] Is the DataLoader Cloud based?

No, it must be installed.

[581] What database actions can the DataLoader perform?

Insert, Extract, Update, upsert and Delete

[583]True or False. To log into the Data Loader, the IP address must be a trusted IP or the User must know their security token. mmm

True

[584]When is it appropriate to use the Import Wizard versus the Data Loader?

Need to prevent duplicates and when the Admin needs to choose whether to trigger Workflow rules (or not)

[585] What are Standard Reports?

Out of the box reports from SF

[586] True or False. Standard Reports May be used as a starting point for Custom Reports

True

[587] True or False. Standard Reports can be deleted?

False, May not be deleted or removed (folder can be hidden)

[588] Which takes precedence: User's language setting or Company profile default language?

User's language setting.

[589] True or False. Custom Summary Formulas are based on hard record values but used to create a temporary
formula for custom reporting needs.

True

[590] Define the Tabular Report.

Provides a simple listing of your data without subtotals. The only format that has a floating report header.

[591] Defind the Summary Report.

Provides a listing of data, plus sorting and subtotaling of data. May be used to support dashboard
components.

[592] Define the Matrix Report.

Summarizes data in a grid against horizontal and vertical criteria. Matrix reports provide totals for both rows and
columns. Matrix reports may also be used to support dashboard components.
[593] The Director of Sales wants a report that meets the following criteria:

All accounts in NY, MA, PA and NJ Account rating of "Hot" or Annual Rev over $8M .The report must meet the state criteria but can optionally meet the account rating or the annual revenue.
Which report format would you use to create this custom report?

The Tabular Report

[594] The Director of Sales wants a report that shows the Opportunity pipeline for the current and next fiscal quarters. This report
should be grouped by Sales Rep and Opportunity Stage.Which report format would you use to create this custom
report?

The Summary Report

[595] The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by
month, with a review of the previous 6 months. Which report format would you use to create this custom
report?

Matrix Report.

[596] The new charting engine allows for greater customization and creation of charts including:

Bar
Line
Funnel
Donut
Pie
Combo Charting

[597] Based on existing Master-Detail and Lookup relationships between objects, Sys Admins can create Custom Report Types to:

Choose which standard and custom objects to display
Define both inner and outer joins
Select which fields can be used as columns

[598] True or False: The running user of a dashboard overrides the sharing model to see the high-level summary mmm
data for everyone at the level of the Running User and below.

True

[599] Dashboard components can consist of:

Chart
Tables - As of Spring '10, Tables can have 4 columns
Metric
Gauge
Custom S-Control
Visualforce Page

Not graphs

[600] True or False; There are many dashboard components from SF Labs including the Apex Dashboard Kit which can be installed

True / False

Ans : True